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Using our app and web dashboard
Using our app and web dashboard
A By Miles policy gets a whole lot better when you use our app. Find out more here.
37 articles in this collection
Written by
Kitt
Car Medic is telling me there’s something wrong with my car. What should I do?
OBD-II, Fault, Code, Detection, Problem
Written by
Kitt
Updated 5 years ago
My journey doesn’t look right, I don’t think it tracked correctly. What should I do?
Journey, History, Lost, Incorrect, Miles Tracker
Written by
Kitt
Updated 5 years ago
What if I’ve forgotten my login details or password?
Forgotten, Login, Username, Password, Reset
Written by
Kitt
Updated 5 years ago
My car has a fault but Car Medic didn’t warn me about it. What happened?
Car, OBD-II, Fault, Code, Detection
Written by
Kitt
Updated 5 years ago
What do I do in the event of a police insurance request?
Police, Insurance, Request, Certificate, Cover
Written by
Kitt
Updated 5 years ago
My statement total looks different to the total cost of my journeys. What’s happened?
Statement, Total, Costs, Journey, History
Written by
Kitt
Updated 5 years ago
I’ve just driven for the first time but my journey isn’t showing up on the app. What should I do?
Miles Tracker, Activate, Plug in, Journey, App
Written by
Kitt
Updated 5 years ago
I’ve spotted a journey that I don’t recognise in my statement. What should I do?
New, Incorrect, Journey, Statement, App
Written by
Kitt
Updated 5 years ago
I’ve been charged for ‘estimated miles’ in my journey timeline. What does this mean?
Estimated, Miles, Journey, Timeline, App
Written by
Kitt
Updated 5 years ago
I think my policy details are incorrect, what should I do?
Policy, Details, Incorrect, Change, Adjust
Written by
Kitt
Updated 5 years ago