Using our app and web dashboard

A By Miles policy gets a whole lot better when you use our app. Find out more here.

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37 articles in this collection
Written by Kitt

Car Medic is telling me there’s something wrong with my car. What should I do?

OBD-II, Fault, Code, Detection, Problem
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Written by Kitt
Updated 5 years ago

My journey doesn’t look right, I don’t think it tracked correctly. What should I do?

Journey, History, Lost, Incorrect, Miles Tracker
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Written by Kitt
Updated 5 years ago

What if I’ve forgotten my login details or password?

Forgotten, Login, Username, Password, Reset
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Written by Kitt
Updated 5 years ago

My car has a fault but Car Medic didn’t warn me about it. What happened?

Car, OBD-II, Fault, Code, Detection
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Written by Kitt
Updated 5 years ago

What do I do in the event of a police insurance request?

Police, Insurance, Request, Certificate, Cover
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Written by Kitt
Updated 5 years ago

My statement total looks different to the total cost of my journeys. What’s happened?

Statement, Total, Costs, Journey, History
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Written by Kitt
Updated 5 years ago

I’ve just driven for the first time but my journey isn’t showing up on the app. What should I do?

Miles Tracker, Activate, Plug in, Journey, App
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Written by Kitt
Updated 5 years ago

I’ve spotted a journey that I don’t recognise in my statement. What should I do?

New, Incorrect, Journey, Statement, App
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Written by Kitt
Updated 5 years ago

I’ve been charged for ‘estimated miles’ in my journey timeline. What does this mean?

Estimated, Miles, Journey, Timeline, App
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Written by Kitt
Updated 5 years ago

I think my policy details are incorrect, what should I do?

Policy, Details, Incorrect, Change, Adjust
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Written by Kitt
Updated 5 years ago