Advice and answers from the By Miles Team

Call our claims line on 0330 088 3838, it’s open 24/7 all year round. Please provide as much information as you can.

For example, note down the registration number and contact details of any other drivers involved in the accident, as well as any witnesses or people who may have been injured, as well as the number of passengers in each vehicle.

Please take photos of the position of each vehicle and any areas that have been damaged too.

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