Advice and answers from the By Miles Team

You don’t need to do anything.

Your app might not show any of your driving data until around 30-40 minutes after your car’s first journey with the Miles Tracker. After that, all your journeys should appear in your timeline almost immediately.

If you’ve parked your car in an area with a low GPS signal, like an underground car park, this can sometimes delay your activation as the Miles Tracker cannot send out the signal to us that it’s activated.

If you’re still not seeing any journeys after 40 minutes, please use the live chat in our app to get in touch with us or email our activations team atΒ [email protected].

Did this answer your question?